Travelmartindia.com India's First E-commerce
Travel Portal
TMI is one of the fastest growing,
one-stop travel solutions company catering to all your travel
related needs like Domestic & International Air Bookings
, Hotels Worldwide, Leisure Packages, Cruises, Foreign Exchange,
Visas etc
Originally known as Sound Travels, we have been in the travel
industry for over 23 years .At the beginning of the millennium,
we transformed ourselves to Travelmartindia.com, India's first
brick and click company, making us the first Indian IATA travel
company to have it's own e-commerce travel portal.
Travelmartindia also offer various Tours ranging from wildlife,
wellness, mystic, spiritual tours in India..
We make considerable efforts to achieve maximum satisfaction
for all the tourists who come to us. We customize their trips
as per their wishes, and in cases where no specifications are
available, we design tours for our customers as well. We, understand
that our customers get very few opportunites to enjoy their
vacation at a wildlife destination of their choice (and there
are many such destination!). Hence, we design their trip in
such a way that they gain maximum enjoyment within the stipulated
time of their vacation. We also take care that their budget
is not disturbed at any cost. This tradition, that has earned
us tremendous appreciation, will be continued in the future
as well.
Our services cater to the needs of the customers on the whole
because we provide a complete range - from organising tour packages
to hotel reservations, car & coach rentals, air and rail
ticketing. Today Travelmartindia's
business covers 50 airlines, 30,000 hotels worldwide, a national
network of 32 franchisee's . Part
of the Gurusahani Group of Companies, Travelmartindia has a
strong and experienced management team. Citibank is a strategic
stakeholder and partner in our company. We
constantly re-invent ourselves to keep up with the fast changing
times and the needs of the discerning client by adding with
new products/services and the use of latest technological tools.
We provide the best value to our
customers by providing more choice, more control and more savings
in their travel planning.
Travelmartindia's Assets
Travelmartindia delivers superior
customer service and extensive product offerings though it's
3-pronged approach - Technology, Process and People.
Travelmartindia Technology Center: We constantly evolve and
develop cutting-edge solutions to offer cost effective travel
solutions. We have developed proprietary tools such as TMI IntelliGent
Visa & Passport Manager, TMI OneView Customer Management
System, TMI Automated Fare Centre and TMI Tour Optimizer , these
tools allows us easy access to information and booking with
only a few clicks to enable us to make informed travel decisions
for our clients.
Our team comprises of experienced and knowledgeable staff who
understand the nuances of the travel business. We also have
a dedicated team which manages corporate accounts. System-driven
Processes - To meet our client's needs, we have simplified our
internal processes awhich enable us to service our customers
better, faster and at a lower cost. Use
of CRM tools enable us to provide seamless, trouble-free planning
and assistance at every customer touch point.
Travelmartindia Strength
Call Center : enables us to monitor
all your bookings received via voice calls, e-mail etc and respond
within 24 hours . This has enabled us to offer optimum satisfaction
to our discerning clients.
National Franchisee Network : Our Franchisee Network extends
to more than 32 major & mini metro cities within India .The
distribution and marketing network enables us to offer our clients
fulfillment throughout India.
Travelmartindia Affiliations
- International Air Transport
Association
- Travel Agents Federation
of India
- Indian Association of Tour
Operators
- Department of Tourism-Government
of India
|
|
 |
+91
22 66228148
